Replacement Parts

Due to COVID-19, we are experiencing an extremely high volume of requests along with gaps in our parts team staffing. Please expect 4 to 8 business days for your part request to be fulfilled. We do apologize for this added inconvenience.
To complete this form, you will need:

  1. Model number and serial number, as printed on your product's white product label
    product label

  2. Which part(s) to order, as named and lettered in your product's instruction manual

2. Place order

For consumers. We will review your order within 1-2 business days.

Your product

  • Due to product changes over the years, we may only have available parts to service requests on products that were manufactured after JAN 2014.

What parts do you need?

Found a minor scuff or scratch on your wooden furniture? We are sorry about that! For an easy fix, we recommend choosing from our selection of non-toxic and Greenguard approved touch up pens, which are entirely safe for baby. Please select the color that matches your product from the drop-down menu below. If you are unsure about what color pen you will need, a customer service representative will be happy to help you. You can reach us at shop@babyletto.com or (323) 282-5163.

  • remove


Still need a full replacement part? Use the following drop down menu. To ensure you receive the correct parts, please reference the manual that came with your unit. The parts have changed over the years. For example: B, B1. A, A1.

For hardware requests, please choose "Other" and type in the specific pieces you need.

  • Sorry, we couldn’t validate your tracking right now. Please continue to fill out the rest of the page and submit.

Describe the problem

Shipping address

2. Place order

For consumers. We will review your order within 1-2 business days.

Retailer information

Your product

  • Due to product changes over the years, we may only have available parts to service requests on products that were manufactured after JAN 2014.

What parts do you need?

Found a minor scuff or scratch on your wooden furniture? We are sorry about that! For an easy fix, we recommend choosing from our selection of non-toxic and Greenguard approved touch up pens, which are entirely safe for baby. Please select the color that matches your product from the drop-down menu below. If you are unsure about what color pen you will need, a customer service representative will be happy to help you. You can reach us at shop@babyletto.com or (323) 282-5163.

  • remove


Still need a full replacement part? Use the following drop down menu. To ensure you receive the correct parts, please reference the manual that came with your unit. The parts have changed over the years. For example: B, B1. A, A1.

For hardware requests, please choose "Other" and type in the specific pieces you need.

  • Sorry, we couldn’t validate your tracking right now. Please continue to fill out the rest of the page and submit.

Describe the problem

Shipping address