Replacement Parts

To complete this form, you will need:

  1. Model number and serial number, as printed on your product's white product label
    product label
  2. Which part(s) to order, as named and lettered in your product's instruction manual

For consumers
We will review your order within 1-3 business days.

What parts do you need?

Found a minor scuff or scratch on your wooden furniture? We are sorry about that! For an easy fix, we recommend choosing from our selection of non-toxic and Greenguard approved touch up pens, which are entirely safe for baby. Please select the color that matches your product from the drop-down menu below. If you are unsure about what color pen you will need, a customer service representative will be happy to help you. You can reach us at shop@davincibaby.com (323) 282-5163.

remove

Still need a full replacement part? Use the following drop down menu. To ensure you receive the correct parts, please reference the manual that came with your unit. The parts have changed over the years. For example: B, B1. A, A1.

For hardware requests, please choose "Other" and type in the specific pieces you need.

remove

Describe the problem

Shipping Address

For DaVinci retailers
We will review your order within 1-3 business days.

Retailer Information

What parts do you need?

Found a minor scuff or scratch on your wooden furniture? We are sorry about that! For an easy fix, we recommend choosing from our selection of non-toxic and Greenguard approved touch up pens, which are entirely safe for baby. Please select the color that matches your product from the drop-down menu below. If you are unsure about what color pen you will need, a customer service representative will be happy to help you. You can reach us at shop@davincibaby.com (323) 282-5163.

remove

Still need a full replacement part? Use the following drop down menu. To ensure you receive the correct parts, please reference the manual that came with your unit. The parts have changed over the years. For example: B, B1. A, A1.

For hardware requests, please choose "Other" and type in the specific pieces you need.

remove

Describe the problem

Shipping Address